Lozano
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Why Lozano
Why Lozano
Lozano Shoes is a luxury shoe brand specializing in handmade leather boots and formal shoes. We are committed to providing our customers with the highest quality, stylish, and comfortable shoes.
Our shoes are made from the finest leather and handcrafted by skilled artisans. We take pride in our attention to detail and our commitment to quality.
We believe that shoes should be more than just a functional item. They should also be a reflection of your style. That's why we offer a wide variety of styles to choose from, so you can find the perfect pair of shoes to match your personality.
Whether you're looking for a pair of dress shoes for a special occasion or a pair of boots for everyday wear, we have the perfect pair of shoes for you.
Frequently asked questions
1. What makes Lozano leather goods exceptional?
At Lozano, we transcend mere functionality to deliver timeless elegance. Our leather is sourced from the finest tanneries, crafted by master artisans whose dedication to excellence ensures each piece is a statement of sophistication.
2. Are Lozano products crafted from genuine leather?
Yes, every Lozano creation is meticulously crafted from 100% genuine leather, ethically sourced and refined for an unparalleled luxury experience.
3. How long does delivery take within India?
For clients in Delhi NCR, delivery typically takes just 1-2 days. For the rest of India, delivery usually ranges from 4-6 days. Should you require faster delivery, we are pleased to offer express shipping upon request.
4. How should I care for my Lozano product?
To preserve the exquisite character of your leather goods:
• Keep them away from direct sunlight and moisture.
• Use a soft, dry cloth to gently remove dust and dirt.
• Nourish the leather periodically with a high-quality conditioner to maintain its supple texture and rich patina.
5. What warranty do Lozano products offer?
Our commitment to enduring quality is reflected in a 6-month warranty covering all manufacturing defects, including stitching and hardware craftsmanship.
6. Does Lozano offer bespoke customization?
Indeed, we offer bespoke customization on select pieces, allowing you to create a piece that truly reflects your individuality. For inquiries, please connect with our bespoke services team at support@lozano.in.
7. Do you provide international shipping?
Yes, Lozano delivers worldwide, ensuring our distinguished clientele can experience our refined creations anywhere on the globe. Shipping rates and delivery timelines are calculated at checkout for your convenience.
8. What is your returns and exchange policy?
We accept returns and exchanges within 15 days of delivery, provided the product remains in pristine, unused condition with original packaging. Visit our Returns & Exchanges page for further information.
9. How can I track my order?
Upon shipment, you will receive a tracking number via email. Simply enter this number on our Order Tracking page to follow your order’s journey.
10. How do I reach your customer care team?
Our dedicated client care team is at your service. Connect with us at support@lozano.in or call us at +91-7838984822 , Monday to Saturday, 10 AM to 6 PM IST.